FREQUENTLY ASKED QUESTIONS
We are here to help you have an elite experience.
At Elite Culinaire, we believe that clear communication is key to providing an exceptional experience. To ensure you get the best service possible, we’ve gathered answers to some of the most frequently asked questions from our clients. Whether you're exploring our event catering, elite provisioning, private dining experience, chef on-board service or pre-packaged meal services, we’re here to guide, advise, and recommend the best options tailored to your needs.
ELITE PROVISIONING
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What does your provisioning service entail? Our provisioning service is perfect for those who need quality ingredients delivered directly to their location, whether it's a yacht, or villa. We’ll take care of all the grocery shopping, ensuring you have everything you need for your stay, from fresh produce to specialty items. We will have everything unpacked, cooler/ fridge stocked and out of your way before your arrival.
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How do I request provisioning service? You can easily book our provisioning services under service bookings or clicking below. You can fill out the Provisioning Template attached by the service or email us your shopping list with quantities and we’ll handle the rest.
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Can you accommodate last-minute provisioning requests? Yes, we understand that plans can change quickly, and we strive to accommodate last-minute requests whenever possible. We recommend contacting us as soon as possible to ensure we can fulfill your needs on time, but we will do our best to meet any urgent requests.
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PRIVATE DINING & CHEF ON-BOARD EXPERIENCE
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What is the private dining experience?
Our private chef service allows you to enjoy a high-end, personalized dining experience in the comfort of your own home, villa, or aboard your yacht. Our chef will prepare a gourmet meal using fresh, high-quality ingredients and cater to your specific culinary preferences. It’s the perfect way to celebrate special occasions or simply enjoy an exceptional meal without leaving your location. -
Do I need to provide the ingredients for the private chef service?
No, we take care of everything! Our chef will source the finest, freshest ingredients based on your menu preferences and dietary needs. You don’t have to worry about a thing. Just sit back, relax, and enjoy the experience. -
​Can I choose the menu for my private chef experience?
Yes! On the service page there are menus you can choose from and we will make changes for any dietary restrictions. However, If you have specific dishes in mind or want the chef to create something entirely new, we will tailor a menu to your desires. -
What does the onboard chef service include?
Our onboard chef service brings the culinary experience directly to your yacht or vessel for your entire week voyage . Our chef will prepare and serve gourmet meals onboard, offering a range of dishes from casual bites to multi-course meals. We ensure every meal is exquisite and catered to your needs.
PRE-PACKAGED MEALS
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What are pre-packaged meals?
Our pre-packaged meals are gourmet, ready-to-eat dishes crafted by our chefs and packaged for convenience. Whether you’re looking for healthy meals, comfort food, or a special treat, each meal is prepared with high-quality ingredients and vacuum-sealed to preserve freshness, ensuring you can enjoy a delicious, hassle-free dining experience. -
How do I order pre-packaged meals?
Ordering is simple! You can browse our menu online, choose your preferred meals, and place an order directly through our website. We offer flexible ordering options based on your needs. -
Are the pre-packaged meals customizable?
Yes, we offer customization options! Whether you have dietary preferences or restrictions we’ll work with you to create a meal that suits your tastes and lifestyle. Just let us know in the special request box when ordering, and our chefs will tailor the dishes to your needs. -
How do I store the pre-packaged meals?
Our pre-packaged meals are vacuum-sealed and designed to stay fresh for up to 7 days in the refrigerator. For longer storage, you can freeze the meals to preserve their quality for up to 3 months. -
How do I heat the pre-packaged meals?
Each pre-packaged meal comes with easy-to-follow reheating instructions. You can heat them using a microwave, stovetop, or oven, depending on your preference. For the best results, we recommend following the provided instructions to maintain the meal’s freshness and flavor. -
Are the pre-packaged meals healthy?
Absolutely! We prioritize balanced nutrition and use fresh, high-quality ingredients to create meals that are both delicious and wholesome. -
How far in advance do I need to order pre-packaged meals?
We recommend placing your order at least 3 days in advance, especially for larger orders. This ensures that our chefs have enough time to prepare your meals to perfection. However, if you have a last minute order you can contact us and we will try to accommodate you .
EVENT CATERING
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How do I book the event catering service?
To book our event catering service, simply reach out to us via our website or give us a call to schedule a consultation with our chef. During the consultation, we’ll discuss your event details, dietary preferences, and the overall ambiance you’d like to create. Afterward, we’ll tailor a personalized menu and prepare a seamless catering experience for your event. -
Can I customize the menu for my event?
Absolutely! Our chefs specialize in crafting bespoke menus tailored to your taste, theme, and dietary requirements. Whether you want a formal sit-down dinner, a casual buffet, or unique dishes for your event, we will collaborate with you to design a menu that aligns with your vision. -
Do you cater to dietary restrictions or allergies?
Yes! We take dietary restrictions, food allergies, and preferences seriously. During your consultation, be sure to let us know about any specific dietary needs such as vegetarian, vegan, gluten-free, or any other restrictions, and we will ensure your menu is tailored accordingly. -
How far in advance do I need to book the event catering service?
We recommend booking at least 8-6 weeks in advance, especially for larger events. However, we do accommodate last-minute bookings based on availability, so feel free to contact us for any urgent requests. -
What is included in the event catering service?
Our event catering service includes a personalized consultation, menu planning, food preparation, clean-up and full-service delivery. Depending on the package you select, we can also provide wait staff and servers to ensure your event runs smoothly.
"By far the best catering service in the BVI! Chef Kenetha blows our minds with her fresh, locally sourced meals each and every time! The only thing better would be to have her on board. Her cooking is magical!"
W. Waldo